R IN CHARGE

Canberra · IT, web, AI and energy data

Technology that just works.
You stay in charge.

We set up, build and look after the technology small businesses and households rely on — then hand everything over in your name.

Three ways in

01 · For business

Your business, set up properly

  • Small-business IT setup: domain, business email, Microsoft 365, two-step sign-in, encrypted backups
  • Websites and brand basics
  • Local AI: private models running on your own hardware
  • Virtual assistants for teams: dashboards, meeting notes, inbox help

02 · On site

Homes and sites that report back

  • Energy monitoring dashboards for solar and batteries across brands, with reports and alerts
  • Smart home: Home Assistant, HomeKit, cameras with on-device AI, network and alerts
  • Tesla data: self-hosted trip and charging history

03 · Our product

12-20.com

A self-serve toolkit for PhD applicants: find supervisors, polish the CV, check emails before sending, and track every application.

12-20 does not provide visa or migration advice.

About 12-20 ↓

The lab

We run this ourselves.

Before we set something up for you, it runs in our own workshop and home. These are our own measurements, not client results.

Local AI model speed
107tokens/s

Range 36–107 tokens/s on one Apple-silicon Mac, no cloud.

Private document reading
37/39key fields

Read correctly by on-device OCR in our test set.

Image generation
5–17seconds

Per image, on a single local GPU.

Smart home
468entities

Sensors, switches and devices in one house, one dashboard.

Camera AI
10.47ms

AI detection time across three cameras, processed on site.

Dashcam archive
4,502clips

Tesla dashcam clips decrypted and archived on our own storage.

Our product

12-20.com — Pre-Head Damage

A workspace for prospective PhD applicants. Find supervisors from public research records, tailor your CV in three places, check every email before you send it from your own mailbox, and keep follow-ups on time.

  1. Read the public recordSearch by topic. Each line on a supervisor's card has a source, a date and the original wording, from OpenAlex, Crossref and Semantic Scholar. No scores, no rankings.
  2. Change three slotsOne base CV. For each supervisor only the one-line interest, the order of experience and five selected outputs change.
  3. Trace every claimEvery claim in an email has to point at a fact of yours or a cited paper. Names, domain, attachment and pace are checked before you can copy it.
  4. Send it yourself12-20 never sends for you. You get the text, a mailto link and an .eml draft, and paste replies back to track follow-ups.

Independent service, not affiliated with any university. 12-20 does not give visa or migration advice; for visa questions, consult a registered migration agent.

Case study

K2 2027: a complete fundraising and sponsorship kit for a record-setting mountaineer

The client. Phunjo Jhangmu Lama is a Nepali mountaineer and Guinness World Records holder. On 23 May 2024 she reached the summit of Everest in 14 hours 31 minutes, the fastest ascent by a woman. She is Nepal's first female helicopter long-line rescue climber, and climbed Cho Oyu without supplementary oxygen. In 2019 she turned back from K2's Bottleneck, at about 8,200 m, in severe weather. She is now preparing to return in 2027.

The challenge. An expedition like K2 needs serious funding and brand partners. Her record was already world class; what she needed was a clear way to present it, and a plan she and her helpers could run themselves.

What we delivered. A master guide plus nine step-by-step guides — about 136 pages:

  • Preparation checklist
  • Instagram guide
  • Cross-platform guide
  • Content calendar
  • Landing page guide
  • Fundraising guide, with three campaign stories
  • Press kit guide
  • Sponsor deck guide
  • Sponsor outreach guide: 4 email templates, 40+ target brands

Services used: fundraising strategy, sponsorship proposals, social media planning, landing page planning, press kit, information design.

Biography details: her CV, and press coverage of the 2024 Everest ascent.

Diagram from the guide: one 60-second training video becomes posts for TikTok, Instagram Reels, YouTube Shorts and Facebook. Diagram from the guide: the Instagram bio link leads to one landing page, which routes to GoFundMe, Patreon, newsletter, YouTube, TikTok and media coverage.
Pages from the guides.

How we work

Clear scope. Your accounts. No lock-in.

  1. TalkA 15–30 minute call to understand what you need.
  2. PlanA written scope and a fixed quote before any work starts.
  3. BuildSet up, tested, and documented in plain English.
  4. Hand overEvery account and password in your name. Support afterwards if you want it.

Let's talk for 15–30 minutes.

Tell us what you're trying to get done. We'll tell you honestly whether we're the right people for it.

We're a new Canberra company, so you'll talk to the people doing the work.